Hurricane Florence Tips and Resources

Newfront has officially joined WTW, combining a technology-native approach with global expertise to better serve our clients. Read more

Hurricane Florence Tips and Resources

By Rod Sockolov | Published September 12, 2018

With Hurricane Florence setting a disastrous path towards the East Coast, we want to make sure everyone is safe, connected and aware of how we can help. We have pulled together the below information to help you during this current situation as well as prepared for future storms, including:

General Tips
Helpful Resources
How to File a Claim
Worker Compensation Carrier phone numbers

General Tips

Your first concern should always be to make sure all employees and their families are safe! If any employees sustain injury while at work either during the storm or post-storm clean up, please report the claim directly to your Workers’ Compensation insurer as soon as possible. We have included a list of WC carriers’ toll-free numbers to report a claim.
Document all damage to equipment, supplies, property, and any loss of revenue. Photos/video of the damage is very helpful. Also document the cause of the damage or loss of revenue.
Mitigate your losses to the extent possible by making any emergency repairs necessary to prevent further damage (cover broken windows, leaking roofs, etc.); be sure to document the damage before making the repairs.
Do not make permanent or non-emergency repairs prior to discussion with your insurer.
Report property, auto, general liability, and workers’ compensation claims, as outlined below.

Helpful Resources

The following websites provide helpful information and resources:

www.nhc.noaa.gov: National Weather Service/National Hurricane Center provides updates and advisories.
www.fema.gov: Helpful suggested tips before and after a disaster and information on shelters, including Red Cross Shelters
www.cnn.com: CNN for updated news alerts on Hurricane Florence and a helpful storm tracker.
www.ready.gov/hurricanes and https://www.osha.gov/dts/weather/hurricane/preparedness.html: Suggested measures for hurricane preparedness, what to do before and after a hurricane.

Property and Casualty – How to Report a Claim

For clients reporting property, automobile, and general liability call 877-885-3656. Calls will be directed to and responded from the P&C claims team.
For private clients and personal lines (homes) call the team’s emergency hotline 866-988-2298.
Please have clients report workplace injuries to their workers' compensation carriers; easy access to the numbers is provided below.

Workers Compensation Carriers – Report employee injuries directly to your WC Carrier

AIG – 800.910.2667
Applied Underwriters – 877-234-4420
Berkley Tech – 866-499-5239
Berkshire – 800-661-6029
Chubb – 800-699-9916
CNA – 877-262-2727
Everest – 855-252-4695
Hartford – 800-327-3636
Midwest – 800.293.0616
OneBeacon – 800-203-9600
Pacific Comp Insurance Co – 800-474-8080
Republic Indemnity – 888-336-7569
Safety National – 888-995-5300
Starr Indemnity – 866-782-7725
State Fund – 888-782-8338
Travelers – 800-238-6225
Zurich – 800-987-3373

If you would like to help now, you can also donate or volunteer through the American Red Cross. No expectation to contribute but we hope we can all do our part to assist the community.

As needs become clearer, ABD will host drives and/or donations deliveries, so please stay tuned.

The Author

Rod Sockolov

Executive Vice President, Property & Casualty Practice Leader

Rod is a Founding Principal of and leads the Property & Casualty practice at Newfront. He brings 30+ years of commercial insurance industry experience, where he spent the first 10 years on the carrier side specializing in the design and management of large alternative risk workers’ compensation financial plans.

The information provided here is of a general nature only and is not intended to provide advice. For more detail about how this information may be treated, see our General Terms of Use.