Employee Experience - Newfront

Newfront has officially joined WTW, combining a technology-native approach with global expertise to better serve our clients. Read more

Design a Meaningful Employee Experience

From onboarding to open enrollment, deliver impactful employee experiences with customizable tools and resources that support every touchpoint.

Our Solutions

Communications

From benefit guides to email campaigns, Newfront partners with you to increase engagement, retention, and overall utilization through strategic communications guidance and tools.

Concierge & Advocacy Services

Offer employees accessible one-on-one 24/7 support with benefits experts to help navigate their plans and resolve claims.

Employee Education

Engage and educate your workforce throughout the entire employee lifecycle with our customizable tools—from onboarding and open enrollment support via Newfront Web to on-demand information access with Benji and Newfront Mobile.

Newfront Mobile

Our mobile app provides easy access to essential benefits information, provider finder, ID cards, and Benji, an AI-powered benefits assistant that answers questions instantly, empowering employees to get the answers they need on demand.

Vendor Management with Newfrontiers

Navigate point solution fatigue with Newfrontiers—our preferred vendor partnership program offering exclusive pricing to simplify your total rewards strategy.

Wellness

Our experts partner with you to develop a comprehensive strategy aimed at value, impact, and improving overall employee health through a holistic, whole-body approach to well-being.

Employee Experience

Communications

From a custom benefits portal via Newfront Web to our Benji AI benefits assistant, our technology solutions provide on-demand information and answers for employees. We partner with you to keep your workforce informed and engaged with their plan offerings through tailored collateral in your company branding.

Concierge & Advocacy Services

Newfront offers a private space where employees can ask one-on-one specific benefits questions about their plans, claims, provider availability, and more, with the option to engage via phone, chat box, or email—365/24/7.

Employee Education

Newfront’s technology utilizes key data points and AI to seamlessly embed education across the employee lifecycle—optimizing both employee engagement and operational efficiency. We tailor our products to your company

Newfront Mobile

Newfront Mobile gives employees on-demand access to key information surrounding their benefits, helping them stay educated and engaged with their offerings. Our app is equipped with essential features and super-charged with AI to maximize the user experience.

Vendor Management with Newfrontiers

Vendor partnerships are critical to a successful total rewards strategy. Newfrontiers is the leading point-solutions program in the Total Rewards space, offering a best-in-class collection of vetted providers with exclusive pricing across a range of employee benefit categories.

Wellness

Newfront understands the value of looking at the whole person when it comes to employee health and well-being. Supporting the holistic health of your employees enhances productivity and influences retention.